Posts Tagged safety

FIFA World Cup 2018 – addressing security concerns in Russia: Vismo announces its Mass Notification Service (VMNS), designed to keep Vismo App users safer by verifying their location and status through the use of multi-communication platforms – and enabling direct help for users during the World Cup

May 4th 2018. York, UK. Vismo – global tracking specialist and multiple winner of ASIS Accolades for enhancements to the Vismo App – has launched its Mass Notification Service “VismoMessaging”, designed to keep app users safer at the 2018 FIFA World Cup in Russia [14th June – 15th July 2018] and elsewhere globally.

VismoMessaging achieves this by verifying users’ location and safety status via the app and through the use of multi-communication platforms – SMS, email, voice, in-app push notification and text-to-voice automated phone calls.

App users can then be given safety advice, while security teams liaise with emergency and rescue services as necessary.

Colin Dale, VP Business Development, Vismo, says “Although Vismo has designed VismoMessaging for use anywhere globally, our main focus at present is security during the 2018 FIFA World Cup in Russia, where Vismo has had an office since 2013. The World Cup is proving to be a major concern for corporate event sponsors, VIP attendees, the media companies providing coverage of the event, and football teams.

“With matches being spread across 11 widely dispersed host cities, security is a very real concern, as highlighted on a UK government website, where the spiking of drinks leading to robbery, violence and abuse is one concern. Another UK government website highlights the risk of terrorist incidents in Russia in relation to a global event such as the World Cup.”

Dale continues, “The threat of terrorism is high following attacks in recent years resulting in several deaths in the St Petersburg Metro and 37 deaths at Domodedovo International Airport in Moscow.

“Airlines have been targeted with the downing of a flight from Sharm el Sheik to St Petersburg in October 2015, which was caused by an explosive device on board the plane, according to Russian authorities.”

VismoMessaging - example of a response to an incident in Moscow. [Fictional]. Red = unsafe, orange = unsure, green = safe

Example of a response in Moscow

Dale points out, “All this presents significant difficulty for security teams locating individuals and providing immediate assistance and advice should an incident occur.”

The Vismo App was used successfully to monitor teams, coaching staff, media organisations and corporate VIPs at similar events, such as the London 2012 Olympics and at the 2014 FIFA World Cup Brazil, as well as helping companies and NGOs in high risk areas of the world. Vismo is therefore well placed to work with the Russian and other authorities to address and reduce risks.

What Vismo can do at the World Cup

* Geo-fence. This feature allows Vismo account administrators to create geo-fences, which can be configured to notify key security personnel when Vismo App users move in or out of a stadium or area designated as high risk, and is an invaluable aide to managing security risks.
* Locate individuals with great accuracy. In the event of an incident occurring at one of the venues, security teams may instantly locate all app users in the affected area and can confirm their situation [e.g. safe, in danger, being held by a third party] through the use of multi-communication platforms; SMS, email, in-app push notification and text-to-voice automated phone calls.
* Enable the transmission of real time audio and video streams from the app user’s phone to a security team whenever the app’s panic button is pressed – and two-way communication by SMS, email and voice between the user and team. In that communication, advice can be given to the user on how to reduce risk, and the user can be told if necessary that direct help, including evacuation or other form of rescue if necessary, is at hand.
* Allow app users to easily confirm responses to definable questions using preconfigured statement answers, with multimodal transmission enabling ease of communication. This is a security step to ensure the person in contact with a security team is the genuine, registered app user.

VismoMessaging uses an easy-to-navigate, email-like format to enable administrators to rapidly identify Vismo App users en masse, in groups or individually, and send them messages and receive responses that may be critical in a troublesome situation.

Vismo has the ability to filter users whose device is below a specified battery level threshold. The advantage of the filter is that it highlights those app users who might need a prompt by security teams to charge their phone as soon as possible to prevent any loss of service involving the app and VismoMessaging.

Own patented technology

“Vismo uses its own patented technology to increase the accuracy of GPS locations, whilst simultaneously minimising the impact on the device’s battery life and data usage,” says Dale. “These two benefits could be critically important for giving advice or for a rescue or evacuation. Along with the new VismoMessaging they provide a powerful anti crime solution that will be in operation before, during and immediately after the World Cup.” More at vismo.com

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Leadership – its impact on safety and accidents

Report by Keith Bedingham, Chairman, Verax International.

April 3rd 2013. Sharon Clarke of the Manchester University Business School recently published (March 2013 edition of the Journal of Occupational and Organisational Psychology) her findings on the relationship between Leadership practices and safety behaviour and accidents.

Her findings were based on a study over 5000 people working in hazardous environments. To summarise, Sharon found two types of leadership styles or practices, each of which impacted safety behaviour differently.

(i) Transformational Leadership

 This consisted of: –

– A vision for the future which supports the achievement of safety goals

– Demonstrating in their own behaviour that safety is important.

– Inspiring and encouraging individuals to reach higher safety levels and a “safety voice”  speaking up about safety issues.

– Allowing staff to suggest new and innovative ways (not risky solutions) of reaching safety targets.

– Coaching, caring/demonstrating a concern for employees’ safety and wellbeing.

– Proactively monitoring employees’ behaviour and correcting errors before they lead to problems.

 This led to:

 – Close attention to safety rules and regulations by employees and greater safety compliance.

– Greater trust between managers and their direct reports.

– Greater safety participation.

– Staff prepared to go beyond formal obligations.

– Higher levels of safety performance.

(ii) Transactional Leadership

– Emphasising rule based compliance

–  Active monitoring of staff

-Intervening in a visible way when problems occur

-Providing feedback on errors

-“Walk the talk” about safety

This led to:

– A perceived positive safety climate

– Safety compliance

– Less safety participation

A highly critical and punishment approach i.e. “catch them doing something wrong” was seen to increase the likelihood of accidents and more dangerous safety behaviour.

These findings are interesting in that they chime with Verax research into safety behaviour and as used in our Organisational (OTI) Health & Safety survey and our individual (Personal Effectiveness Profile – PEP) Safety and Wellbeing 360.

Verax found that informal recognition and praise for “good” safety performance was one of the factors most responsible for positive safety behaviour and low accident rates.

From a personal perspective, PEP, Self Presentation (Self Image, Self  Worth, Self Confidence) – all of which could be bolstered by positive recognition – had the most positive impact on individual safety behaviour and on personal accidents, minor illness, and absenteeism.

One conclusion that can be drawn from all these studies is that while organisations can do whatever they can to create safe environments and draw up policies, rules, regulations etc to keep people safe, it is in the interaction between manager and employee that we find the subtle nuances of human attitudes and behaviour that ultimately make the difference between safe/unsafe behaviour, accidents and injury.

Ref.  Clarke. S. Safety Leadership; A meta – analytic review of transformational and transactional leadership styles as antecedents of safety behaviours: Journal of Occupational and Organisational Psychology (2013), 86, 22 – 49

http://psychsource.bps.org.uk/details/journalArticle/4328651/Safety-leadership-A-metaanalytic-review-of-transformational-and-transactional-le.html

 http://www.verax.co.uk

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